Privacy Policy – Cloudorka Membership
This Privacy Policy (“Policy”) explains how Cloudorka (“Cloudorka,” “We,” “Us,” or “Our”) collects, uses, discloses, and safeguards Your information when You use https://cloudorkamembership.com (the “Website”) and Our software services.
By accessing or using the Website and Our services, You acknowledge that You have read, understood, and agree to be bound by this Policy. If You do not agree with the terms of this Policy, please stop using the Website and Our services immediately, and contact Us to request deletion of any personal information collected.
Last Updated: August 10, 2025
1. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any updates indicates Your acceptance of the revised Policy.
2. Information We Collect
a) Personal Information You Provide
- Name, email address, and phone number
- Payment and billing details (processed via secure third-party payment gateways)
- Information You provide when contacting Us for support
- Account login details
- Information submitted through forms or communication channels
b) Information Collected Automatically
- IP address, browser type, operating system, and device information
- Approximate location data (if enabled)
- Pages visited, links clicked, time spent, and other usage statistics
- Errors, load times, and performance data
- Referring website URLs
c) Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Keep You signed in and maintain Your preferences
- Track usage analytics (via Google Analytics)
- Improve Website performance and security
- Measure the effectiveness of marketing campaigns
You can disable cookies in Your browser settings, but some features of the Website may not function properly.
Google Analytics: We use Google Analytics to collect data on how users interact with Our Website. Google’s use of this data is subject to their Privacy Policy: Google Privacy & Terms. You may opt out here: Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
- Provide, operate, and improve Our services
- Process payments and manage Your account
- Respond to inquiries and support requests
- Send important updates and administrative communications
- Personalize Your user experience
- Conduct analytics and improve Website performance
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
5. Data Retention
We retain Your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Upon request, and subject to applicable law, We will delete or anonymize Your data.
6. Data Security
We take reasonable technical, administrative, and physical security measures to protect Your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Your Rights
Depending on Your jurisdiction, You may have rights to:
- Access the personal data We hold about You
- Correct or update inaccurate data
- Request deletion of Your data (“Right to be Forgotten”)
- Restrict or object to certain processing activities
- Data portability
To exercise these rights, contact Us at [email protected]. We will respond in accordance with applicable data protection laws.
8. GDPR Compliance (EU, UK, and Similar Jurisdictions)
If You are located in the European Economic Area (EEA), United Kingdom, Switzerland, or any jurisdiction with GDPR-like laws:
- We process Your personal data based on consent, contract, legal obligation, or legitimate interest.
- You have all rights granted under GDPR, including the right to lodge a complaint with Your local data protection authority.
- International data transfers outside Your jurisdiction will be protected by appropriate safeguards, such as Standard Contractual Clauses.
For GDPR-related inquiries, email [email protected].
9. CCPA Compliance (California Residents)
If You are a California resident, You have the right to:
- Know the categories of personal information We collect and disclose
- Request deletion of Your personal information
- Opt out of the sale of Your personal information (We do not sell personal data)
- Non-discrimination for exercising Your privacy rights
To make a CCPA request, contact [email protected].
10. Children’s Privacy
Our Website and services are not intended for children under 18 without parental or guardian consent. We do not knowingly collect personal information from minors under 18. If We learn that We have inadvertently collected personal data from a minor without proper consent, We will delete it promptly.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage You to review their privacy policies.
12. International Users
By using Our Website and services, You acknowledge and agree that Your information may be transferred to and processed in countries outside Your country of residence, including the United States, where privacy laws may differ.
13. Contact Us
If You have any questions about this Privacy Policy or wish to exercise Your privacy rights, please contact Us:
Email: [email protected]